Returns

While we strive for customer satisfaction, returns are handled on a case-by-case basis. Please contact us to discuss any issues or concerns regarding your order.

Shipping

Once you have placed an order, Shopify will automatically email the shipping details and tracking number once your order is completed and shipped. It is of the utmost importance that your email address is correct so you can receive these notifications. Chap & Graham utilizes USPS Priority Mail, and orders typically arrive three to four days after shipping.